Your Feedback Matters To Us

Posted in Ebay Business, Wallcovering at 1:17 am by Carrie Wigal

Occasionally, we have had complaints of people not getting an email response. Unfortunately when the only method of contact is via email, it can be very frustrating when our responses don’t get through.

Likewise it can be VERY frustrating to our customers when they feel like they are not getting through to us. We care about what you have to say.

If you’ve tried to contact us and experienced any kind of difficulty, please share your experience below. We will make every effort to respond to your comment within 24 hours. Thank you.


  1. Shelly said,

    December 6, 2007 at 12:53 pm

    It is Dec. 6th. I bought the paper and plan on doing my kitchen counter tomorrow as I am off. Do you have to prep it (counter)? I am concerned because the counter is in great shape but it’s pink and I would like to change it. I read somewhere that once you prep it you cannot get anything off. Please help. TY

  2. Carrie Wigal said,

    December 6, 2007 at 1:52 pm

    Hi Shelly,

    I’m assuming you’re talking about the PaperIllusion. There is a project sheet that was put together based on one person’s experience…here it is:
    You can see pictures of those who have done their counter tops here:
    I’m not sure what kind of surface you’re covering, but if you use a wallpaper primer suitable for the surface you’re covering (i.e. Zinsser Clear Wall Size Wallpaper Primer …for covering formica, paneling & other hard to stick surfaces), the application should work fine. If you do not like the look after applying the paper, do not seal it. The paper is easily removable at this point. Once you coat the paper with several thin coats of a polyurethane sealant after application, you’ll have a very hard time getting it off. You can do more research under “counter tops” at for more information. I hope that helps. Good luck! (Take pictures!)

    Have fun papering it!

  3. Danielle said,

    January 21, 2008 at 10:32 am

    Please tell me where besides the internet that I can purchase your paper. Lowes Store carrys some designs but not all. Thank you

    My zip code is 15666 Pa

  4. Carrie Wigal said,

    January 22, 2008 at 12:04 am

    Here’s a link that might help you…

  5. Carrie Wigal said,

    March 13, 2008 at 6:30 am

    Hi Lori,

    The charcoal is more brownish than grey with splashes of black. I recommend ordering a sample to see for yourself. Otherwise, there is no other color of PaperIllusion that has black in it at this time.

    Samples of Charcoal are available here:

    Thanks for asking!

  6. Marie Hopkin said,

    May 10, 2008 at 6:28 pm

    What kind of polyurethane seal should be used after the wallpaper has been applied. I tried on type and it left the walpaper with a yellow tint. What should I try for the rest of the wallpaper?

  7. Carrie Wigal said,

    May 10, 2008 at 8:30 pm

    Are you using the paperillusion over a countertop? Here’s a link to someone who did their counter tops and how they did it:

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