What if I haven’t gotten my credit yet?

Posted in Returns & Cancellations at 1:57 pm by Carrie Wigal

For returns, please allow 7-10 business days for us to receive the item back.

For cancellations, we must verify an item has not shipped yet before a credit can be issued. Please do not assume an item has been cancelled until you have received notification from us. Once an item has shipped, it cannot be cancelled.

Please allow 5 business days for the credit to appear on your statement (if paid via Credit Card). If payment was made by money order, please allow 7-10 business days to receive a refund check in the mail. If payment was made by PayPal, please allow 2 business days for credit to be processed. If you have not received a credit by then, please contact us and we will check into it right away.

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