Where is my order?

Posted in Shipping Information at 2:18 pm by Carrie Wigal

We use third party drop shippers for some of our products. Orders for these products are subject to third party stock availability.

In most cases the normal delivery timeframe is 7-10 business days. If two weeks have passed and you still have not received your order, please check the status of your order online first. If there is no backorder information or concrete shipping information (ship date or tracking #), please contact us and we will be happy to check into the status of your order. 

In the case of murals, it can take up to four weeks for delivery on some murals. You are welcome to contact us after two weeks and we will look into it for you.

If there is a known delay, we will contact you within two business days of our notification via email.

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