Our legal business name is WiggleWigal LC and our address is: PO Box 601, Palmyra, Virginia 22963 USA.
In lieu of a telephone number at this time we handle all of our customer service via an online help desk and through email. This enables us to keep our overhead costs low, providing our customers better pricing on all of our products.
If you have a question about an order already placed with us, you can receive an instant status report by visiting our “Check Order Status” page.
For an immediate answer to your question, please visit our Knowledge Base first.
You may email us at support at wigglewigal.com (replace “at” with “@”).
To better serve you, if this is pertaining to an order, please be sure to include your full name & order #.
If you do not know your order #, please indicate the date and method of payment, and we will attempt to locate your order for you. Please understand this may delay our response time.
We make every attempt to answer all emails within 1-2 business days. (We do not typically answer emails on the weekend or holidays.) If you have not received a response in that time, please check your spam folder…there’s a very good chance your response is there (especially if you have an aol or gmail account).
If for some reason you are unable to get through via email, please use the following alternate email address: tywiggle at gmail.com (replace “at” with “@”)
We are constantly striving to improve our customer service, and we’d love to hear feedback from you. Please share any comments you might have about our customer service here, and we’ll address it as soon as possible.
Thank you for your business. Have a great day!